Question: Can you provide International Phone Numbers on IP – PABX Service?
Answer: Yes, we can provide numbers from 20+ Countries on IP PABX Service.
Question: We would like numbers from the U.S., Germany and the U.K., As these numbers
Answer: will be published in the media, we would also like to be able to take these numbers with us if we change the service, can we do that?
The Local Number Portability is available in the United States and The United Kingdom, if your service provider in other countries is able to port the number to there own network, we will not stop you from porting them away from us.
Question: What is the price of the Incoming Phone Lines ?
Answer: US Phone Lines are $15 a month, Per Channel
UK Phone Lines are $15 a month, Per Channel
You can email us for exact pricing for other countries.
Question: Will there be a per min charge on these numbers?
Answer: NO, there is no per min charge for these lines, however if you need a Toll Free number there is a per min fee of 2.5 cents a min for the US toll free.
Question: We need a Auto Attendant to answer the call Localized in U.S. and British English, and German, can we do that ?
Answer: You can add upto 50 IVR or Auto Attendant in the system, your self, and there is no fee for this.
Question: We need our calls to be answered over broadband for our agents / Rep can we use IP Phones or IP Soft Phones ?
Answer: Yes, this is a standard feature of IP PABX, you do not need to pay anything extra for it, you can use a cisco ip phone or a ata device, or a soft phone line xpro or sj phone for this.
Question: What hardware phones do you support ?
Answer: We have a BUILT IN Auto provisioning function, which provisions or programs the device remotely at any location over the internet. These devices currently include
Cisco ata 186
Linksys PAP 2
Super Phone 8000
We will keep on adding more devices as an standard offering.
We need to be able to forward the call to a PSTN number if the user is off line on SIP.
This is a standard feature ip pabx, you will be u will be charged the same per min fees for this.
We would like our voice mail to come to our email.
This is a standard feature, the user can listen to voice mail on the web site or receive via email or both.
We want to restrict some users to make phone calls.
You can allocate a $ amount to the user, from your master balance.
Question: What is the per month cost I have to pay ?
Answer: You can select the rates from www.ip-pabx.com/rates/ page
Question: What an "extension" is – is it e.g. an external landline number that can be forwarded from incoming calls to your PBX, or would it also include a soft phone?
Answer: Our extension is a soft phone or a sip account, which can also be forwarded to a land line if needed, and you are charged for the forwarding according to the rates on the web site.
Question: Do you charge for incoming international calls?
Answer: No, All incoming calls are FREE Unless, it’s a Toll Free number or a did with a per min charge, which you will be notified before you buy.
Question: Can I demo the system ?
Answer: Yes, you can from www.ip-pabx.com/login/ click on login to demo account.
Question: What is the Typical Cost for a Phone Line for Incoming Only?
Answer: 15$ per month
Your website shows a setup charge of $2500. This was highly surprising to us because it is so clearly uncompetitive – it is a multiple of even the market-leading solution from Five9.
Yes, but Five9 has a higher monthly fee and does not offer a pbx system with did integration and unlimited ivr’s like we do.