DIDX Back order.
This process can be used by client to order DID numbers from selected vendors, IE Global Crossing, Verizon and Worldcall , Sipmedia, digilenia to order DID numbers, that we do not have in stock.
The process will charge the money to the customer, and generate a request to customer service to order the numbers from the respective vendor, and once the order has been fulfilled, the customer will automatically be given the did numbers, as he has already paid for them.
How to place a back order:
Login to Client Side
Click on Back order
Choose the country and area code he wants to order
( the vendors will be told by admin on which we can take the back order)
Then customer will tell qty
and will make the payment
if the payment is not received we will not take order
System will then make a ticket to tier 1 that an order has been taken for customer , for country x and area y from vendor id.
The order will also be sent to the vendor like this
“Dear VENDOR NAME,
We have received a confirmed order from a client for Country Code, Area code, Total Qty X, Please add these asap and confirm to us.
Thank You
DIDX.net”
When the did’s are given to didx then we will allocate to that customer manually